terms

Defines the contractual conditions and agreements governing the offer. Enables clear communication of user obligations and provider commitments.

commitment_period

Description

Duration the user agrees to commit to the offer. Helps set clear expectations around minimum usage periods.

Guideline

Numeric value or threshold followed by a time unit.

Correct Example

"commitment_period": "12 months"

Incorrect Example

"commitment_period": "12"

deposit_amount

Description

Upfront refundable or non-refundable amount required to secure the offer. Enables transparent financial expectations.

Guideline

Currency symbol followed by the amount.

Correct Example

"deposit_amount": "$20"

Incorrect Example

"deposit_amount": "20 USD"

renewal_frequency

Description

How often the product or service automatically renews. Supports clear communication of ongoing commitments.

Guideline

Use clear time intervals. Avoid vague, unclear or verbose phrases.

Correct Example

"renewal_frequency": "monthly"

Incorrect Example

"renewal_frequency": "every 1 month"

policies

Description

Outlines key policies that apply to the offer. Enables users to understand important terms before purchase or use.

title

Description

Lists the title of the policy. Enables users to understand what the policy refers to.

overview

Description

Brief non-binding summary of relevant policies related to the offer. Provides quick understanding without legal jargon.

Guideline

Use plain text. Avoid legal jargon, vague phrases or full policy text.

Correct Example

"overview": ["returns accepted within 30 days of delivery"]

Incorrect Example

"overview": ["We accept returns within 30 days of delivery. Please refer to \"https://acmecorp.com/legal/returns-policy\" for more info"]

reference_url

Description

URL linking to the full official policy document or page. Ensures users can access detailed policy info.

Guideline

Use a publicly accessible URL linking directly to the document or page. Avoid query strings, tracking parameters or redirects.

Correct Example

"reference_url": "https://acmecorp.com/legal/returns-policy.pdf"

Incorrect Example

"reference_url": "https://acmecorp.com/legal/returns-policy?sessionId=9834ahD7&tracking=true&click=%20%2B%2F%23fail%3Fimg.pdf&token=abc123!@#&utm_source=%%broken%%"

warranties

Description

Summarises available warranties, including their scope and duration. Helps users assess protection and coverage.

overview

Description

Short, non-binding summary of warranty coverage and terms. Helps users understand protections offered.

Guideline

Use plain text. Avoid legal jargon, vague phrases or full policy text.

Correct Example

"overview": ["2-year coverage for accidental damage"]

Incorrect Example

"overview": ["2-year coverage for accidental damage please see the following documentation for further information https://acmecorp.com/legal/tech-care?sessionId=9834ahD7&tracking=true&click=%20%2B%2F%23fail%3Fimg.pdf&token=abc123!@#&utm_source=%%broken%%"]

reference_url

Description

Link to full warranty documentation or pages. Enables users to review comprehensive warranty terms.

Guideline

Use a publicly accessible URL linking directly to the document or page. Avoid query strings, tracking parameters or redirects.

Correct Example

"reference_url": "https://acmecorp.com/legal/tech-care.pdf"

Incorrect Example

"reference_url": "https://acmecorp.com/legal/tech-care?sessionId=9834ahD7&tracking=true&click=%20%2B%2F%23fail%3Fimg.png&token=abc123!@#&utm_source=%%broken%%"

liability_limit

Description

Maximum amount the seller is liable for under the terms. Ensures clear risk boundaries for the user.

Guideline

Use plain text. Avoid legal jargon, vague phrases or full policy text.

Correct Example

"liability_limit": "£100,000 for property damage or personal injury"

Incorrect Example

"liability_limit": "£100,000 liability limit for property damage please see the following documentation for further information https://acmecorp.com/legal/tech-care?sessionId=9834ahD7&tracking=true&click=%20%2B%2F%23fail%3Fimg.pdf&token=abc123!@#&utm_source=%%broken%%"

insurance_notice

Description

Information about any required or recommended insurance related to the offer. Helps users understand additional protection needs.

Guideline

Use plain text. Avoid legal jargon, vague phrases or full policy text.

Correct Example

"insurance_notice": "insurance doesn't cover accidental damage"

Incorrect Example

"insurance_notice": "Coverage shall be afforded pursuant to Policy No. 12345 under Sections 4.1-4.7 of the General Terms and Conditions, subject to all exclusions and endorsements therein."